What is the status of my job application?
We greatly appreciate your interest in joining AXSOL. Due to our many tasks, it may take some time before we get back to you. Of course, you can call us at any time or write us through the [...]
I would like to write an article / television report on AXSOL; Whom should I contact?
For general purposes, you can request our media kit through our contact page. For specific subjects, please contact Tatjana Tuchscherer Mail: [...]
I would like to visit the AXSOL headquarter or the branch office for an informal meeting
We are looking forward to your visit at any time. For a better planning and organization, please complete the online form and state the nature of your inquiry. AXSOL team members from the [...]
I would like to speak directly to a AXSOL team member
Please complete the online form and state the nature of your inquiry. AXSOL team members from the appropriate department will get in touch you soon thereafter and determine the next steps. [...]
All three colored LED are blinking
Issue: The polarity of the connected energy storage unit is wrong. Solution: Immediately disconnect the storage unit and contact customer support.
A connected appliance does not wind up smoothly, but stutters in the beginning
Issue: Peak power consuption exceeded 2000W briefly. Solution: This device supplies 2000W for a very short time period. Should more power be drawn by the appliance, the device limits power output [...]
My device to be connected does not work with ARVEY
Issue: Many devices whose “end product” is heat or they need or heat for functionality, like printers, have a very high peak consumption, which can be 7 times the nominal Wattage. [...]
My renewable energy source is not charging the battery
Issue 1: The cable polarity is wrong. Solution 1: Check the cable polarity. Issue 2: The connecting cables between the device and the energy source could be broken. Solution 2: Replace the [...]
Setting up your device
Please make sure the contents of the package are complete and check for visible damage. Take all parts from the packaging and remove all packaging material from the device. Please dispose of all [...]